Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries, Freight Elevator and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging and Bicycle Parking
    9. Security
    10. Signage and Directory
    11. Telecom Providers
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event and Pandeminc
    5. Bomb Threat and Suspicious Device
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety Systems
    10. Flooding
    11. Homeland Security
    12. Medical Emergency
    13. Power Failure
    14. SafetyMax
    15. Severe Weather and Natural Disasters
    16. Threatening Person and Armed Intruder
    17. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Insurance Requirements

CERTIFICATE OF INSURANCE:

Please provide a Certificate of Insurance to the Certificate Holder in accordance with the terms of your Lease Agreement.  All liability policies shall name the following as additional insureds:

 

Additional Insured Wording:

[Insert Owner Name], Shorenstein Realty Services L.P., Shorenstein Properties LLC, Shorenstein Company LLC, Shorenstein Management LLC, Shorenstein MB Inc., and their respective Members, Partners, Officers, Directors, and Shareholders are included as additional insureds.

 

Certificate Holder:

Shorenstein Realty Services, L.P
[Insert Buidling Mangement Office Address]

 

Shorenstein Realty Services, L.P. contracts with Business Credentialing Services (BCS), a third-party company, to validate all Tenant insurance certificates against Lease requirements. BCS representatives will work directly with your insurance agent to obtain appropriate coverage. Please notify your agent that BCS will be contacting them directly. If you would prefer to work directly with BCS, please notify the Building Office.